What We Do
Philosophy of Care
The Limes Care Home was established in 2017 and quickly built a reputation for quality care in luxury and intimate surroundings with residents and their families as well as healthcare professionals and the local community.
Situated within the heart of West Heath, The Limes is a elegant modern property. The luxurious accommodation has been purpose built to the highest standards and designed to create maximum independence in a homely and friendly atmosphere.
We are committed to providing quality care and comfort for our residents in a warm, friendly and family oriented atmosphere while maintaining the security of full assistance and support whenever it is needed.
Our fully trained care team, chosen for their experience, warmth and kindness, are conscious to promote the independence and dignity of residents at all times.
“Our fully trained care team, chosen for their expertise, warmth and kindness, are conscience to promote the independence and dignity of residents at all times.”
— Jennie Roberts, Manager
Philosophy of Care
Privacy
The right of a resident to be left alone and undisturbed when they are well, within their illness, or if they are near their end of life.
Choice
Giving a resident the opportunity to select for themselves from a range of alternative options to maximise the quality of an individual’s care and ensure no deprivation of liberties, even in their end of life. All activities will be encouraged from a resident-centred approach. Residents are able to setup internet access on a paid service with a service provider of their choice. We have a wide range of diverse staff who communicate in a number of different languages.
Dignity
The understanding and promotion of residents’ needs, rights and choices, respecting those needs and choices when they are well, within their illness, or near their end of life. All staff are encouraged to become dignity champions.
Rights
Keeping all basic human rights available to the residents ensuring there is no deprivation of liberties. To be re skilled at a pace they feel confident with, teaching them how to access and exercise their rights.
Independence
Allowing a resident to take calculated risks, to make their own decisions, thinking and acting for themselves within the limitations of their illness. To have active input into their care plan/advanced care plan if they have the capacity to do so, consenting to the treatment plans in place. If this is unobtainable, we will act in the resident’s best interest involving people who are pertinent to their lives to assist us in making a decision in their best interest. To work towards re-enablement.
Fulfillment
Enabling the resident to realise his/her own aims and helping to achieve these goals in all aspects of daily living. Recognising these achievements no matter how small the outcome. Facilitating each resident to achieve less supported living.
“Our ethos is to provide an environment where our residents can lead a fulfilling life and remain as independent as possible, whilst respect our residents’ capabilities, desires and individually.”
— Laiba Hussain, Registered Manager